Delivery Options (UK Mainland)
- FREE Standard Delivery via Royal Mail(2–5 Working Days)
– Available on orders over £75.00 - Standard Delivery via Evri (2–5 Working Days)
– Flat rate of £4.00 for orders under £75.00 - Next Working Day Priority Delivery via Royal Mail
– Available at a flat rate of £7.50
Return Policy
We hope you love everything you order from JUJUHOME. However, if something isn’t quite right, here’s how returns work:
Returns Eligibility
- You may return most items within 28 days of purchase (in-store) or 28 days of delivery (online).
- Items must be unused, unopened, and in resaleable condition, with all original packaging intact.
- A valid proof of purchase (store receipt or online order confirmation) is required for all returns.
How to Return
- Email us at info@jujuhome.uk with your order number and reason for return.
- Once your return is approved, we’ll provide you with the return address and instructions.
- You can choose to:Return in-store - Bring your item(s) and proof of purchase to the JUJUHOME store within 28 days. Return by post - Securely re-package the item(s) in their original condition and send them back to us.
- Please note: return postage costs are the customer’s responsibility, unless the item is faulty or you received the wrong product.
Non-Returnable Items
We cannot accept returns on:
- Sale or clearance items
- Personal care or hygiene products (e.g., perfumes, soaps, skincare, etc.)
- Perishable goods
- Gift cards