Shipping policy

Shipping Policy

We aim to deliver your orders swiftly, securely, and with care. Please review the details of our shipping options below:

Delivery Options (UK Mainland)

  • FREE Standard Delivery via Royal Mail(2–5 Working Days)
    – Available on orders over £45.00
  • Standard Delivery via Royal Mail Tracked 48 (2–5 Working Days)
    – Flat rate of £4.50 for orders under £45.00
  • Next Working Day Delivery via Royal Mail Tracked 24 (1-3 Working Days)
    – Available at a flat rate of £5.50

We currently ship within the UK only.

Order Processing

  • Orders are typically processed within 1–2 working days.
  • Orders placed after 12pm may be processed the following working day.
  • Please note: working days do not include weekends or UK public holidays.

Tracking & Notifications

Once your order has been dispatched, you will receive an email with your tracking number and a link to follow your parcel's journey with Royal Mail.

Additional Notes

  • Please ensure your shipping address is complete and accurate to avoid delays.
  • During busy periods (e.g., holidays or sale events), delivery times may be slightly extended.
  • JUJUHOME is not responsible for delays caused by couriers or events outside of our control, including but not limited to severe weather conditions or strikes.